How it Works

Your Peace of Mind Experts
Leave the complications, frustrations, freezing and crashing to the experts to resolve. That's what we do best. Live Computer Support provides affordable virus protection and phone support for your company's computer questions.

Step 1 - our Agent Technology. 

Think of our Agent Technology as your computer’s very own bodyguard. Installation can be completed in minutes - call us, we can help you do it, or set it up for you. (internet connection required) Then enjoy the peace of mind of knowing your computer is proactively monitored.

Step 2 - Review your PC Health Check Report.

Our Agent Technology produces a PC report which will show you the inventory of your hardware and software. This information is viewable via the web accessible portal 24x7. You will also receive alerts in real time of  monitored problems. As well as daily, weekly and monthly status reports.

Step 3 - Have a question? Need help? Just call us! 

Save yourself the frustration and call us, we are your help desk. call with all your computer questions. Our Microsoft Certified Experts are able to resolve issues, answer your questions and get you on your way - and save you time! The best part - the technician can remotely access your PC and assist you "hands on".

Virus and anti-spyware protection 

Part of avoiding computer hassles is being proactive. Protect your computer - and all of your valuable data files - by installing our Agent Technology which includes Enterprise-level virus and anti-spyware monitoring

PC Health Check Report 

Not only does our Agent Technology Technology provide you with top of the line protection, it is able to inventory your hardware and software. Our installed agent quietly monitors the state of the system, health of your drives and  routinely does maintenance to keep your systems running FAST.

 
 

Copyright 2011 COOLCAT, INC. TEL: (904) 687-1245 - 24 Cathedral PL Suite 402-404, St Augustine 32084  All rights reserved